Privacy Policy

Introduction

Welcome to CreatrMate ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered YouTube upload assistant service via WhatsApp.

Information We Collect

Personal Information

• WhatsApp phone number and profile information
• Email address (when provided for early access or notifications)
• YouTube channel information and authentication credentials
• Video content, titles, descriptions, and metadata you share with us

Usage Information

• Messages sent through WhatsApp to our service
• Upload frequency and scheduling preferences
• Service usage patterns and feature interactions
• Technical information about your device and connection

How We Use Your Information

• Process and upload your videos to YouTube
• Generate AI-powered titles, descriptions, and tags
• Schedule video publications according to your instructions
• Provide customer support and respond to your inquiries
• Improve our service and develop new features
• Send important service updates and notifications
• Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• YouTube API: We share necessary information with YouTube to upload and manage your videos
• WhatsApp Business API: We use WhatsApp's platform to communicate with you
• Service Providers: We may share information with trusted third-party services that help us operate our platform
• Legal Requirements: We may disclose information if required by law or to protect our rights
• Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage and backup procedures

Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Video content and associated metadata are typically processed and then deleted from our servers within 30 days unless you specifically request longer retention for scheduling purposes.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

Third-Party Services

Our service integrates with YouTube and WhatsApp. Please review their respective privacy policies to understand how they handle your information:

• YouTube Privacy Policy: https://policies.google.com/privacy
• WhatsApp Privacy Policy: https://www.whatsapp.com/legal/privacy-policy

Google API Disclosure

CreatrMate uses Google APIs to interact with your YouTube account. Specifically, we request access to the following scopes:

• https://www.googleapis.com/auth/youtube.upload – to upload videos to your channel
• https://www.googleapis.com/auth/youtube.readonly – to fetch your channel information and confirm uploads

This data is only accessed after your explicit OAuth authorization and is used strictly for the functionality described (i.e., video upload and confirmation). We do not access, modify, or delete any other data from your YouTube account. You can revoke access at any time from your Google Account: https://myaccount.google.com/permissions

By using CreatrMate and authorizing Google API access, you consent to our use of this data as described above. We comply with Google API Services User Data Policy and will update this page if our scope of data usage changes.

Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: